ManageEngine SupportCenter Plus 下载 5.5,客户关系,管理经营,商务应用,CRM software & Customer relationship download,软件免费下载

ManageEngine SupportCenter Plus 5.5
Management,CRM software & Customer relationship

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	ManageEngine SupportCenter Plus

			正验证下载地址 ... ManageEngine SupportCenter Plus Download
软件版本	：	5.5
发行公司	：	manageengine.adventnet.c om
文件信息	：	31531 KB
更新日期	：	2006年07月23日
界面语言	：	英文本类编辑推荐
操作系统	：	Win 98,Win NT,Win 2k,Win Me,Win XP
软件许可	：	免费软件

ManageEngine SupportCenter Plus 是一款百分之百基于网络的客户服务和技术支持软件,提供了基于低成本,简单易的故障报修,账户,联系管理, SLA 管理和技术支持的软件包.该软件可以帮助你跟踪和快速地解决客户的问题,提交给技术较高的客户并且获取客户更高的满意度. Trouble Ticketing Automatically 转换发送到帮助桌面的电子邮件到故障提交当中或者让你的最终用户从任何地方,任何时间使用一个浏览器提交技术支持请求. Self-Service Portal Reduce 调用带有客户可以搜索基础技术知识,提交一个请求或者检查他们提交的请求解决情况的基于网络的自我服务入口的卷. Customer Case Tracking 是一个有助于团体自动化他们的客户支持处理以便为其客户提供一致,可靠和优质服务的强大且简单易用的帮助桌面.

Software Description:

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser. Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests. Customer Case Tracking A robust and easy-to-use help desk that helps organizations automate their customer support processes to deliver consistent, reliable and superior service to their customers.

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Management,CRM software & Customer relationship

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Management,CRM software & Customer relationship
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